Privacy Policy

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request service, or communicate with us, including through SMS text messaging.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name

Email address

Phone number

Mailing or service address

Payment information when applicable

Any information you submit through forms, service requests, or communication with us

Usage Data

IP address

Browser type and version

Device identifiers

Pages visited and time spent

Mobile device information

Log data

SMS & Communication Data

Phone number used for SMS enrollment

Message content (only as required to deliver the service)

Timestamps and delivery records

2. SMS Text Messaging (A2P Compliance)

By providing your phone number, you agree to receive SMS messages from TopNotch Landscaping Services LLC for scheduling, reminders, service updates, customer support, or promotions (only when applicable).

Message Frequency
Message frequency varies based on your interaction with us.

Opt-Out Instructions
You may opt out at any time by replying to +1 (352) 755-9929:

STOP to stop all messages

HELP for assistance

START to start messaging

After opting out, you will no longer receive SMS messages unless you opt in again.

Carrier Disclaimer
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.

SMS Consent
Your consent to receive SMS messages is not a condition of purchase.

3. How We Use Your Information

We use your information to:

Provide and improve our services

Respond to service requests and customer inquiries

Send service reminders, updates, and notifications

Confirm appointments and facilitate communication

Process payments and verify identity

Improve website performance and user experience

Maintain business records and meet legal obligations

4. Sharing Your Information

We may share your information with trusted third-party providers who help us operate our business, including:

CRM and communication platforms (such as LeadConnector/GoHighLevel)

SMS delivery services (such as Twilio or its carrier partners)

Payment processors

Analytics or website platforms

These providers may access your information only as needed to perform services on our behalf.
We do not sell your personal information.

We may disclose information if required by law or to protect our legal rights.

5. Cookies and Tracking

We use cookies, pixels, and similar tracking tools to:

Improve website performance

Analyze usage

Enhance your browsing experience

You may control cookie settings through your browser.

6. Data Security

We take commercially reasonable measures to protect your information from unauthorized access or misuse. No method of transmission or storage is completely secure, but we prioritize safeguarding your data.

7. Data Retention

We retain personal information only for as long as necessary to:

Provide services

Maintain business and tax records

Comply with legal obligations

You may request deletion of certain data at any time using the contact information below.

8. Your Rights

You may request to:

Access your personal information

Update or correct inaccurate data

Delete your information when legally permissible

Withdraw consent to SMS or marketing communications

To submit a request, contact us using the details below.

9. Children’s Privacy

We do not knowingly collect information from children under 18.

10. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.

11. Contact Us

TopNotch Landscaping Services LLC
Phone: to +1 (352) 755-9929.